Shipping policy
Shipping Policy
At Wholiv Organic, we are committed to delivering fresh, high-quality products to your doorstep in a safe and timely manner. Please read our shipping policy below.
Order Processing
• All orders are processed within 1–2 business days after successful payment.
• Orders placed on weekends or public holidays will be processed on the next working day.
• During peak seasons or promotional periods, processing may take slightly longer.
Shipping Time
• Metro Cities: 2–5 business days
• Other Cities & Towns: 3–7 business days
• Remote Areas: 5–10 business days
Delivery times are estimates and may vary due to weather conditions, courier delays, or unforeseen circumstances.
Shipping Charges
• Shipping charges are calculated at checkout based on the delivery location and order value.
• Free shipping may be available on eligible orders or during promotional campaigns.
Order Tracking
Once your order is shipped, you will receive a confirmation email or SMS with a tracking number and courier details to track your shipment.
Delivery
Please ensure your shipping address and contact details are accurate. If delivery fails due to an incorrect address or recipient unavailability, additional shipping charges may apply for re-delivery.
Damaged or Missing Items
If your order arrives damaged, tampered with, or with missing items, please contact us within 24 hours of delivery and share your order number along with clear photographs.
Delayed Deliveries
While we strive to deliver every order on time, delays may occasionally occur due to courier issues, weather conditions, natural disasters, or other circumstances beyond our control.
Contact Us
Email: wholivorganic@gmail.com
Phone: +91 8383033742
Thank you for choosing Wholiv Organic. We are dedicated to delivering natural goodness with care, freshness, and reliability.